Careers

Smart people

We’re a global team of curious, collaborative doers who operate with an entrepreneurial mindset.

Disruptive tech

We look for ways advanced AI can solve problems and deliver transformative results.

Industry backing

Saifr is part of Fidelity Labs, a fintech startup incubator within Fidelity Investments.

Senior Customer Success Manager

Boston, MA
Westlake, TX Full Time

As a Senior Customer Success Manager, you will play a pivotal role in ensuring our clients’ success by building positive relationships, understanding their unique needs, and driving value from our software. You’ll collaborate closely with cross-functional teams, including sales, product, and support, to deliver outstanding customer experiences.

Apply here

“Our Saifr engineering team pushes me out of my comfort zone to take on new challenges that help me learn and grow as an engineer. I love working on cutting edge technology in our fast-paced environment, where every day brings a fresh opportunity to learn something new!”

“Saifr is full of bright, kind, curious people. Not a day goes by where I don’t learn something, and I’m regularly challenged to quickly pick up skills, solve problems, and pitch ideas. Our startup culture keeps us agile, while Fidelity keeps us grounded—it’s the best of both worlds!”

“Working with Saifr has been rewarding, providing me with opportunities and responsibilities that have accelerated my learning. This experience has exposed me to building products in a competitive marketplace with an exceptional, exciting team. The trust-based culture, transparency, and work-life balance give me great job satisfaction.”

Innovation is the name of our game

Smart people

Disruptive tech

Industry backing

Open roles

Senior Customer Success Manager

Apply here

“Our Saifr engineering team pushes me out of my comfort zone to take on new challenges that help me learn and grow as an engineer. I love working on cutting edge technology in our fast-paced environment, where every day brings a fresh opportunity to learn something new!”

Maya Bergandy

“Saifr is full of bright, kind, curious people. Not a day goes by where I don’t learn something, and I’m regularly challenged to quickly pick up skills, solve problems, and pitch ideas. Our startup culture keeps us agile, while Fidelity keeps us grounded—it’s the best of both worlds!”

Sara Walker

Sathish Chellan

Still curious? Check out this podcast episode.

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